FAQ

At team Sakura, we try to become your one roof solution for as many of your requirements as possible. Specializing into the above mentioned domains, Sakura holds majority of experience under the Event segment. Nevertheless as trying to be your only service partner, we cater into Product shoots, Food Photography and Interior Photography segment too.
As a company holding 5+ years of experience in the Industry, after providing services PAN India, and making sure to live up to more than 300 clients expectations, one thing we have learnt is that; Reliability and Delivery of Promised output has the most value in market. Hiring a professional photographer is equal to forgetting all the worries, your questions, your fears once you deliver the project to us. After detailed conversations with our clients, we make sure to execute the shoots, as exactly as our clients have dreamt about.
A client may have booked a single person team or a big team of 8 – 10 photographers for the project, our backhand team always make sure to go through all the photos and send you the photos by omitting all the blurry, non-focused, over dark or bright photos which may consume a lot of your time to go through. As a photographer, one has to face a lot of challenges like low light areas, a lot of crowd, unavoidable circumstances, time limits etc. while on shoot. This ends up sometimes having non recoverable and non-usable photos. But as a professionals, we assure to make it up for that by recapturing such shots immediately; on the spot so our client should not feel anything missing.

Yes we do. We are a team of enthusiastic photographers and videographers, who are always ready with the packed bags to run away from the hectic life and just enjoy a nice resort stay and new cities, local food and what not. Oh wait, we do provide our services too while doing all this. And believe us, we still make a great job of executing the entire project.

Shooting outside of the city (Mumbai) does comes with an additional cost, but our clients have always treated us as their lovely guests, and who doesn’t take care of their guests Travel, Food and Stay arrangements; correct?

You need us for couple of hours? Or you need us couple of weeks… Just ask us, and we will be happy to come up with a proposal that will comfort your requirements.
Oh, that’s a good question. At a party, do we eat an entire buffet or we plan to choose on the most favorite dishes or the ones which we have never tried? The one which are our favorite and never tried, correct? That is what we do too… we will always be presenting you a Buffet in front of you, all the photos that we found are amazing. Then it becomes your job to select your favorite one, and then we give those back to you by making them more presentable.
We understand that few projects are difficult to complete in contracted time, and one may not have control over it. We Never pack up before the shoot ends and we get an approval from the client regarding the extended time; neither we leave dot on time which has been promised. If project delays more than half an hour than the contracted time, we inform the client on the shoot, If possible record the same for the future reference purpose, and in lump sum charge the client during the settlement according to the total number of team members. More on this can be discussed on call with us.
We use latest of equipment’s and try to keep them up to date. But at the end, here we are talking about electronics. Any natural problem occurred in memory card, camera, Hard Drive which is out of Teams control, the loss of data can’t be denied. Post the shoot we request clients to provide a Hard Drive, in which we provide all the RAW data as a backup. One backup stays with us till we close the entire project. Post that, we do not hold the data with us.
As per Indian Copyright act, as a content creator, we become & stay the copyright owner of all the content that we shoot. However, you have the freedom to share, print or use them for personal use as per your needs. If you wish to print them without watermark, at additional bare minimum cost, we can provide you non watermarked copies too. If any corporate entity, artist, buyers, exhibitions, art galleries etc. approaches to you with such type of request, you can definitely send them over to us for further discussions. For corporate shoots or Product shoots, copyrights of the photos can be handed over to the client for commercial use, with a proper agreement and additional charges for the same can be charged.
As a Photography & Videography company, it’s important to us, to be able to show our work to our new clients. Usually for such cases, we show them only the highlights of particular project. In rare and special circumstances while shooting “special people”, “high profile clients”, “classified events or products” the photos won’t go online. We definitely respect our clients choices.
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